Operations (Payment)

Shopee Malaysia

Entry Level

Type : Entry Level
Specification : Business Management
Industry : Internet
Location : Kuala Lumpur
1) Monitor payment transactions and conduct reconsolidation of transactions
2) Manage all payment channels, handle payment-related records, reports and contracts
3) Work with the Customer Support teams to handle user inquiries and troubleshooting of payment-related issues
4) Document payment processes and FAQs and work on continuous process improvement
5) Develop new payment channels
6) Act as the focal point of contact with the technical team for payment channel integrations

Operations (Payment)


About the company

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

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